The foundation of our ACT services is knowledge transfer for the purpose of skills and talent development. Our journey always begins with the leadership team who is the most important variable that will determine every outcome. If you improve the skills and talents of leadership, you will improve outcomes.
The development of a world-class customer-centric, innovative and high performance business doesn’t happen by accident: It’s fundamentally about the people piece. Once a leadership team recognizes that no great innovation will happen without people, they will see their challenges differently and want to create a business that involves their entire team in the innovation process. Currently, over 90% of executives are unhappy with their innovation performance. We believe their lack of success is due to their failure to create an all inclusive and structured approach to innovation.
Regarding investments in skills and talent development: Any notion that you can’t measure the ROI is a belief held by leaders who simply don’t have the facts, are willfully ignorant, or worse yet, they have ulterior motives for preventing the development of a highly talented and engaged workforce.
Developing an effective innovation strategy is less about the end result and more about cultivating a culture where collaboration, creativity and productivity thrives. It is about creating the conditions within an organization where people practice the fundamentals of business and career success. In order to have any hope of competing in an ever-evolving marketplace and truly succeeding, business leaders must make skills and talent development a top business priority.
Consider for a moment the analysis of 625,000 employees at more than 800 companies conducted by a wonderful organization called, Great Place to Work: Companies that build an Innovation By All™ culture, generate more high-quality ideas, realize greater speed in implementation, and achieve greater agility-resulting in 5.5 times the revenue growth of peers with a less inclusive approach to innovation.